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Most Popular Questions.

• Where can I obtain an update for my MINI Connected app? Updates for the MINI Connected or MINI Connected XL app can be obtained via the normal update process of your App Store or Google Play Store.
• Can I retrofit MINI connected on my MINI? MINI Connected can be retrofitted for models beginning Q1/2011 if a Radio MINI Visual Boost or a MINI Navigation system is part of the car already. MINI…
• Information relating to Covid-19.
• What maintenance and servicing offers are available for the MINI? MINI Service is aided by the latest computer-based analysis and diagnosis techniques. One of the important components is the so-called 'key reader' which…
• How do I register my mobile device with my MINI mobile phone preparation ("pairing")? For security reasons, mobile phone and Bluetooth® mobile phone preparation have to undergo a one-off registration "pairing" procedure. You will find…
• What is the Approved Used MINI Warranty? The Approved Used MINI Warranty means your Approved Used MINI has unlimited mileage protection against breakdown and repair costs for parts and labour…
• Can I end my agreement early? If you decide that you’re ready for a change earlier than you expected, you can pay off your Agreement early at any time by paying the settlement…
• What does my anti-corrosion warranty cover? All new MINI cars registered from 1st January 2004 are covered by a 12-year anti-corrosion Warranty against perforation by rust.   The Warranty does…
• I can't find any of the MINI Connected functions in my MINI. The MINI Connected functions can be found under the MINI Connected menu entry. Before you can display the functions, your smartphone must be connected…
• How do I reset my MINI Connected password? To request a password reset choose "Forgot your password?" on the login screen in the MINI Connected or MINI Connected XL Journey Mate app. If you are…

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