In the event of an unexpected response, it is recommended that you unplug the smartphone and reconnect it and also relaunch the MINI Connected app. If the unexpected response persists, switch the smartphone off and on. If the problem persists after taking these steps, you should carry out a reset of your smartphone.
If no MINI Connected functions are displayed after this has been carried out, we recommend that you perform the self-diagnosis contained in the app, as described in the Owners Handbook.