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Most Popular Questions - Technology.

  • Who can I contact for help with BMW ConnectedDrive? You've got questions? We would be delighted to help you. Please contact BMW Customer Support for questions about BMW ConnectedDrive in your vehicle,…
  • What is Active Guard? Some BMW models in our range have a feature known as Active Guard. Active Guard monitors potential hazards, supporting drivers to react in time. It preconditions…
  • What is Intelligent Personal Assistant? Communicate with your vehicle in a natural way using the BMW Intelligent Personal Assistant. It knows you, gets better every day and helps out whatever…
  • How do I update my maps? With the road network changing by up to 15% every year, make sure you always benefit from the best route guidance by updating your maps. Please click here…
  • Where is the BMW Connected App? From the 30th June 2021 the BMW Connected mobile app will be deactivated and no longer in use. Download our new  My BMW App now to continue using…
  • How much will I be charged for updating my maps? To understand the ways to download maps to your BMW and prices associated with them, please login to your My BMW account. If your BMW does not support…
  • What is BMW Teleservices? BMW Teleservices is based on direct, wireless communication between your vehicle and BMW allowing your Service Partner of choice to access the vehicle…
  • What is Remote Software Upgrade? BMW’s Remote Software Upgrade updates your car's software. This involves receiving selected function upgrades and/or new functions free of charge. Information…
  • What is preconditioning on my i3? Set Pre-conditioning to warm or cool the cabin for your comfort from the cars iDrive screen or the app, perhaps the same time every morning.Tell the car…
  • What is BMW Charging? Within 24 hours of being activated, the BMW Charging Card gives you unlimited access to the widely distributed public charging network in inner cites,…