Online Genius.

To ask your question, simply type a word or phrase in the box and let our Genius help you with the answer.


My vehicle order has been delayed, can I stay in my current car?

Existing Financial Services customers can extend their agreement by an additional 6 months if another BMW Group vehicle is on order. To request this, simply contact us via, advising us that your new vehicle order is awaiting a build slot and provide the following information:


  • Current Agreement Number
  • Current Vehicle Registration Number
  • New Vehicle Order Number


Once approved, you will receive documents that will need to be signed and returned to The extension can then be processed on our side.

Was this answer helpful?