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Can I take a payment holiday?

During the Coronavirus pandemic MINI Financial Services has been able to support customers experiencing temporary financial difficulties as a result of COVID-19 in the form of a Payment Deferral, in line with guidance from the Financial Conduct Authority (FCA).

 

In accordance with FCA guidance, applications for new Payment Deferrals closed on 31 March 2021.

 

However, if customers have an active Payment Deferral in place they can extend their deferral further, up to a maximum of six months in total or until 31 July 2021 (whichever comes first). If customers have resumed their monthly repayments after a Payment Deferral, they cannot apply for a further Deferral.

 

If you are in financial difficulties and do not currently have an active Payment Deferral in place which can be extended, please contact us on 0370 5050 123 to discuss your circumstances and how we may be able to support you.

 

If you do have an active Payment Deferral in place and would like to extend your deferral, you will need to call us on 0370 5050 123 at least five working days before your next monthly payment becomes due.

 

Please read the information about Payment Deferrals here before you call to ensure that you are fully informed of your options.

 

Free and impartial debt advice and money guidance is available at not-for-profit debt advice bodies. Please see:

 

If you are experiencing payment difficulties we strongly recommend that you access the help that you feel best suits your circumstances.

 

You can get guidance or not-for-profit debt advice through both digital and telephone services and, subject to local and national pandemic restrictions, face to face. See www.moneyadviceservice.org.uk for details.

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