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Most Popular Questions - Finance.
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How do I make a claim on my MINI car insurance policy?
If you need to make a claim on your Car Insurance please contact our claims team.
For Policies purchased before 31 August 2018 please call 0344…
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I have received a Notice of Sum in Arrears from you even though I have agreed a payment plan or payment deferral due to COVID-19. What should I do?
If you have already arranged a Payment Plan or Payment Deferral with us and since received a ‘Notice of Sum in Arrears’, please don’t…
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My personal data has changed. how should I communicate these changes?
Please inform us about your new personal data in writing, either by mail or by fax, in order to use our service completely. You'll find contact data either…
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In general, do I have greater benefits if I apply with my main bank for the loan and then pay for the MINI in cash?
Not at all. On the one hand, MINI Financial Services offers very attractive rates. On the other hand when choosing contracts such as MINI Select you have…
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How do I get a MINI car insurance quote?
If you would like to get a car insurance quote, you can go online, or alternatively call our UK Call Centre free on 0330 058 4099 and our knowledgeable…
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Who do I contact about my MINI insurance?
Following the FCA announcement on guidelines for Insurance products, if you have any queries or concerns, please contact your insurance provider as follows.
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When are the monthly payments debited from my account?
Normally, lease rates have to be prepaid whereas monthly rates of financing or Select contracts can be paid ex-post.
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Is there a way to reorganise my contract as regards the term or monthly payments?
Yes, we can offer you an extension to your contract, with an adjustment of your monthly rates. In this case, please get in touch with your MINI Financial…
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Which additional maintenance services are available for my leasing or financing contract?
These optional services are available for you:
Maintenance & inspection
Repair & reconditioning
Extended warranty
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What happens if the condition of my car is not as contractually agreed upon?
If your returned vehicle shows more signs of wear than normal (e.g. stone chipping), you will be charged for it.If you have exceeded the set mileage, you…